Bookings and Payments
Bookings are effective only when a deposit of 40% has been paid.
- Payment by PayPal (payment possible with major credit cards) 5% fee to our charge that will appear on the bill as discount.
- Payment possible by Bank Transfer or ATM (from Thailand) contact us by e-mail for bank details. Bank transfer fee at your expense.
The deposit will be fully refunded in case of cancellation by us
for bad weather or technical problems.
The deposit will be retained in case of cancellation from you less than 30 days before departure.
If you want to cancel your reservation for a good reason …
- Cancellation more than 30 days before the date, we will return 100% of your deposit.
- Cancellation between 30 and 16 days before the date, we will return 50% of your down payment.
- Cancellation between 15 and 7 days before the date, NO refund of your deposit.
- Cancellation between 7 days and the date of departure, NO refund of your deposit and you also owe us the balance to be paid, the total amount of the cruise.
Bad weather conditions – Technical Issue – Cruise Cancelled
Depending on weather conditions, we reserve the right to change the itinerary route or to shift the tour to a later date.
If none of the options can satisfy you we proceed to the refund of the entire deposit.
In case we have to cancel the cruise because of weather conditions, technical issue or if we have got not enough passengers to cover the costs,the deposit will be integrally refund.